Open to Remote Work · Singapore

Lee Seng Ken

Business Transformation & Sustainability Leader

Creating profitable growth through circular economy strategies, digital IT transformation, and purpose-led leadership. 20+ years delivering measurable impact across Singapore's healthcare and enterprise sectors.

🤖 Certified AI Professional 2026 🏛 WSQ Emerging Technology 2026
20+
Years Exp.
98%
SLA Rate
50%
E-Waste Cut
20%
Revenue Growth
Let's Connect
Lee Seng Ken
Recent Recognition
🏆Best Sustainable IT Solutions Firm 2024 — South East Business Awards
⭐Digital Business of the Year 2023 — Singapore Business Awards
🎖Public Service Medal — Pingat Bakti Masyarakat
🤖Certified AI Professional 2026 — BELLS Institute of Higher Learning
🤖
Certified AI Professional 2026
🌿
Circular Economy & Green IT
🏛
WSQ Emerging Technology 2026
🏥
Healthcare MNC Expertise
📍
Remote Work Ready · APAC
Areas of Proficiency

Transforming Challenges into
Sustainable Solutions

Two decades of experience across digital transformation, AI strategy, business development, and community impact — delivering measurable outcomes that matter.

🤖
AI & Digital Transformation
Certified AI Professional driving digital advocacy across healthcare using AI-enhanced platforms, data-driven strategies, and emerging technology synthesis.
★ Certified AI Professional 2026
🌿
Sustainable IT & Circular Economy
Pioneering green IT practices with ECO-ITS solutions. Led asset recovery achieving 50% e-waste reduction and multi-million dollar cost savings.
★ Best Sustainable IT 2024
🎯
Client Success & Relationships
Building trusted partnerships with healthcare professionals. Maintained 98% SLA compliance while reducing user complaints by 40%+.
★ Most Trusted IT 2022
📈
Business Growth Enablement
Driving revenue through strategic digital platform adoption. Contributed to 20% revenue increase for a major healthcare MNC through e-ordering.
★ Revenue Growth +20%
Smart Capabilities

Solutions for Modern Challenges

♻
Green IT & E-Waste Management
Asset recovery, responsible disposal, hardware refurbishment and circular economy strategy consulting.
🤖
AI Strategy & Digital Transformation
End-to-end AI-enabled strategies that enhance operational efficiency and deliver superior customer experiences.
🤝
Client Success Management
Proven onboarding, training and partnership methodologies that build loyalty and long-term retention.
📈
Business Development
Lead generation, strategic growth planning, and B2B partnership development with trackable ROI.
📱
Community Digital Literacy
Outreach programmes bridging digital divides for Singapore's seniors, hawkers and heartland residents.
🚛
Field Operations & Logistics
Own commercial transport and staging capacity for rapid, flexible deployment on urgent project needs.
Recognition & Awards
2024
Best Sustainable IT Solutions Firm
South East Business Awards
2023
Digital Business of the Year
Singapore Business Awards · APAC Insider
2022
Most Trusted IT Computer Servicing
Singapore Business · APAC Award
2021
Best Computer Repair Service
Business Excellence Award · UK
Recruiter Intelligence Tool · S K Lee

Making Connections With S K Lee (Francis)

The questions every recruiter and hiring manager actually wants answered — answered honestly about S K Lee. Click any question to explore his experience, credentials, and unique value.

👀

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高情商聊天技巧 · Social Intelligence · The Art of Connection

Making Connections With
S K Lee

用高情商，让每一句话都让人如沐春风

One hallmark of Lee Seng Ken's leadership is his ability to make every person feel genuinely seen and heard. This interactive coach, grounded in the same social intelligence principles he practises daily, helps you master the art of receiving and returning conversation — the skill that builds instant trust with clients, colleagues, and stakeholders at every level.

💚 P1 捕捉情绪，而非事实
🔵 P2 抓住细节，而非泛泛
🟡 P3 延续话题，而非终结
⚡ 情境速练 Quick Scenarios — tap to load →
🤝 被介绍给重要人物 · Introduced to a VIP
😓 同事倾诉压力大 · Someone vents
🎸 对方分享新爱好 · Shares a hobby
🍜 饭桌闲聊新餐厅 · Restaurant talk
🌙 同事加班到很晚 · Working overtime
📋 对方提到大项目 · Mentions a project
🎬 朋友提到一部电影 · Mentions a film
🏢 电梯巧遇大老板 · Lift with CEO
🍜 食堂/茶水间小叙 · Hawker centre
🪖 同事刚完成NS · After reservist
🏠 邻居随口寒暄 · HDB neighbour
📚 校门口遇怕输家长 · Kiasu parent
🚇 MRT偶遇同事 · Awkward MRT ride
🎉 同事刚刚晋升 · Just promoted
🥗 饭局里在节食 · On a diet at dinner
🌡️ 新加坡天气吐槽 · Weather complaint
🤖 朋友聊AI热潮 · AI hype talk
📈 同事谈股票 · Stocks talk
✈️ 对方晒旅行 · Travel flex
💡 对方提到副业 · Side hustle talk
🏋️ 朋友晒健身生活 · Gym & wellness
🏠 同事刚中BTO · BTO ballot win
🌱 聊企业社会责任 · CSR talk
☕ 时事话题闲聊 · Kopi-talk current affairs
❤️ 分享义工经历 · Volunteer share
🎯

他们刚刚说了什么？

Describe the moment — what the other person said, who they are, the setting. Get exactly how to receive it and return it at a better angle.

⚽ 能接住话的人，永远是最受欢迎的那个。

高情商的核心, 有问必答, 对方感到被重视 · UI & UX — Francis Lee Seng Ken · Socializing is rooted in how you make others feel.

Track Record

Experience & Recognition

Career Highlights
Digital Business Data Process Analyst
MNC Healthcare Sector · Apr 2022 – Present
  • Resolved 98% of platform-assigned technical issues within SLA, reducing user complaints by 40%+
  • Contributed to 20% revenue increase through digital platform and e-ordering adoption
  • Delivered onboarding walkthroughs improving service adoption across client base
  • Coordinated UAT across platform rollout projects, improving post-deployment issue rates
  • Managed executive client appointments and supported digital transition journeys
Digital Ambassador (Contract)
IMDA · Nov 2021 – Apr 2022
  • Promoted digitisation among seniors, hawkers and heartland residents across Singapore
  • Transferred digital literacy knowledge and built supportive community networks
Principal Consultant
Do-Yi Enterprise · Jun 2004 – Feb 2021
  • Led ECO-ITS decommissioning, refurbishment projects extending hardware lifecycle
  • Achieved 50% e-waste reduction and multi-million dollar savings via circular economy
  • Consistently exceeded sales targets through business presentations and client relations
  • Collaborated with cross-sector organisations on sustainability campaigns
Education
🤖 Certified AI Professional NEW 2026
BELLS Institute of Higher Learning · Jan 2026
🏛 WSQ Emerging Technology Synthesis-4 NEW 2026
SkillsFuture Singapore · BELLS IHL · Jan 2026
Specialist Diploma in Digital Business & UX Design
Republic Polytechnic · 2021
Bachelor of Arts in Business Management
Northumbria University, UK · 2013
Diploma in Business Administration
PSB Academy · 2006
Diploma in Graphic Design
Pa-Lin Art School · 1997
Honors & Community
🎍
Public Service Medal (Pingat Bakti Masyarakat)
National Day Award
⭐
SANA Star Award for Outstanding Services
Social Service Sector
🏆
Grand Award for Community Service
People's Association
🎖
Long Service Award
Singapore Prisons Service
🏓
Former Exco Member
Singapore Table Tennis Association
Why Francis Lee Seng Ken Stands Apart

Speaking About Francis
Exceptionally Wow

Most candidates bring either experience or credentials. Very few bring both, and fewer still carry them with the depth of real-world delivery that Mr. Lee Seng Ken, Francis, PBM, demonstrates.

🤖
AI-Certified Young Senior Majulah~ Proof of Lifelong Curiosity
Earning a Certified AI Professional credential in January 2026 is not a career pivot — it is a deliberate signal. At a stage where most seasoned professionals coast on reputation, Francis invested in mastering emerging technology. Employers gain someone who bridges the executive boardroom and AI implementation in the same conversation.
🏛
WSQ-Accredited — Nationally Recognised Standard
The ICT-SNA-4011 Emerging Technology Synthesis-4 attainment meets Singapore's Skills Framework standard — the same benchmark used to evaluate talent in MNCs and government sectors he already serves.
🔗
Credentials That Compound, Not Just Accumulate
Francis's certifications layer onto 20+ years of field delivery: platform operations in healthcare MNCs, ECO-ITS circular economy consulting, IMDA digital ambassador work, and community leadership. Each new credential immediately connects to lived practice.
📍
Singapore-Rooted, Future-Ready
Francis holds formal proof from two of Singapore's most credible institutions — BELLS Institute and SkillsFuture Singapore — that he has completed structured, assessed, industry-aligned AI and emerging technology training. In a market where employers require verified upskilling, this is decisive.
Latest Certifications
🤖
Certified AI Professional
BELLS Institute of Higher Learning · 04 January 2026
AI StrategyMachine LearningBusiness AI ApplicationsBELLS IHL
🏛
WSQ — Emerging Technology Synthesis-4
SkillsFuture Singapore · ICT-SNA-4011-1.1 · 04 January 2026
Emerging TechnologyWSQ AccreditedSkillsFuture SGCert No: 9100007061516
📚
Earlier Qualifications
Specialist Diploma in Digital Business & UX Design (Republic Polytechnic 2021) · BA Business Management (Northumbria University UK 2013) · Diploma in Business Administration (PSB Academy 2006) · Diploma in Graphic Design (Pa-Lin Art School 1997)
Competencies

Core Skills & Expertise

AI & Digital Technology
🤖 Certified AI Professional🏛 WSQ Emerging TechDigital TransformationPlatform Operations5G & OpenAI WorkflowsUAT & QA Feedback
Business & Client
Sales EnablementClient OnboardingStakeholder ManagementBusiness DevelopmentVendor Coordination
Strategy & Sustainability
Circular EconomyGreen IT StrategySustainability ConsultingEco-Conscious InnovationAsset Lifecycle Mgmt
Operations & Delivery
Remote Project MgmtField OperationsLogistics & TransportWorkflow DocumentationSLA Compliance
Design & UX
UX Design PrinciplesUser Journey MappingGraphic DesignDigital Literacy Training
Licences & Certifications
🤖 Certified AI Professional 2026🏛 WSQ Emerging Tech 2026Class 3 TDVLTIOM Certified ExpertMediation — SIMC
Meet Lee Seng Ken

A Leader Who Speaks
From Experience

With over 20 years transforming businesses and communities, Lee Seng Ken brings a rare combination of AI fluency, digital strategy, sustainability leadership, and genuine human connection.

🤖
Certified AI Professional — bridging strategy and implementation
🌿
Champion of green IT and circular economy in Singapore
🎯
Purpose-driven leadership across healthcare & enterprise
📍
Open to remote, flexible & outcome-based engagements
Featured Thought Leadership

Profession — Francis Lee Seng Ken

Exploring the intersection of technology and healthcare transformation — a keynote on digital platforms, patient outcomes, and sustainability in the MNC healthcare ecosystem.

Get In Touch

Let's Build Something
Meaningful Together

Whether sustainable IT, digital transformation, AI strategy, or business mentorship — let's turn challenges into opportunities.

WhatsApp
+65 8751 7427
Email
leesengken@yahoo.com
LinkedIn
Francis Lee Seng Ken

📍 Singapore · Open to remote engagements across APAC

Ready to collaborate?

Whether you need a Certified AI Professional, a digital transformation lead, a sustainable IT strategist, or a client success expert — Francis Lee Seng Ken brings 20+ years of proven results and is open to flexible, outcome-based engagements.

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